Facebook will remove the free tier for its Workplace enterprise social network and encourage users to upgrade to paid versions — or switch to its consumer services.
Facebook launched Workplace in 2016 and has attracted 5 million paid users, according to data from May, up from 3 million in October 2019, though there is no information available on the number of free users. Workplace has proved popular among enterprise customers, with large organizations such as Nestle and Telefonica deploying the app company-wide.
Facebook introduced the Workplace Essential tier last year as part of a revamp of its pricing, though it has provided a free version of the application since launch. The Essential tier offers limited functionality and storage space, for example, with additional features such as single sign-on and analytics available in Advanced and Enterprise products.